Swagbucks Reviews Complaints in 2025

Swagbucks is an online platform that allows you to make money after completing minor tasks. The site posts different kinds of things people can do to get paid. These include answering surveys, shopping online, watching videos, playing games, answering quizzes, using search engines, and so much more. 

When you visit Swagbucks and complete any task, you will earn digital points, known as SB. After collecting enough points, you can convert them to cash, gift cards, and any other form of rewards that are available to you. This is how you can withdraw your rewards for the tasks you completed on the site.

Recently, there have been a lot of complaints about Swagbucks from members. The Swagbucks complaints are increasing day by day that it got our attention. In this article, we shall review all the Swagbucks complaints and feedback. You will also have the opportunity to read real users positive and negative feedback to help you make an informed decision including a guide on how to use the platform.

How Swagbucks Works

Here is how Swagbucks works:

• First of all, you have to create a user account and also verify your email address.
• Then, you have to search for available tasks that you can complete.
• After completing and submitting a task, you will be rewarded with SB points. 
• You can redeem your SB as cash or gift cards, depending on what is available to users in your country.
• You can also earn cash backs as a reward if you shop at participating stores. 

But before you open an account with Swagbucks, you need to go through its terms and conditions to be sure that users your country or state are accepted. You also need to be sure there will be plenty of tasks for users from your country. You can find these piece of information on the terms and conditions page of the website.

Another thing you should do is to search for complaints about Swagbucks because they will help you discover what people like and don’t like about the site. 

You should also read Swagbucks’ users’ reviews. They will provide you with all you need to know, especially with what is good and bad about the site.

Fortunately, in this post, I will give you a lot of information about Swagbucks so you can discover what people don’t like about this get-paid site. 

Swagbucks Reviews Complaints

You have already found out what Swagbucks is and how it works, so it is time to find out the things people complain against it. This way, you will know what to do and what to avoid while accepting and completing tasks on the site.

So, here are some complaints people have against Swagbucks:

1. Banning Accounts

Swagbucks bans people’s accounts without providing them with good reasons. Users have complained about the Swagbucks closing their accounts and banning them from re-joining because they always land good tasks. This isn’t proven yet so we can’t use it against the site for now.

The bad thing here is that once Swagbucks closes your account, you can’t redeem your points or withdraw your money anymore. This means that everything you’ve worked for will be gone.

2. Lack of Tasks for Certain Users

Sometimes, you may find it difficult to see any good task you can take up on Swagbucks. This is not to say that tasks don’t come up but you will just be disqualified to partake in some of them.

All the same, some people are lucky because they always come across good tasks and make good money out of them. You too might be among the lucky ones.

3. Swagbucks Fail to Award SB

Swagbucks has also been accused of failing to award SB points for completed tasks. The reason for this is unclear because the site fails to respond to emails.

Another Swagbucks complaint is that it awards points that are lower than what was posted against the task. This makes the site feel like a scam. 

But since Swagbucks has been there for a long time now, we can’t assume it’s there to steal from people. All the same, it needs to change this attitude.

4. Poor Customer Service

Swagbucks automates most of its services, including customer service. So, when you are faced with a situation and require an assistance, you will be dealing with the site’s bot as your customer service representative.

Another thing users complain about is your email will hardly be responded to. That’s a bad customer service strategy if you ask me.

5. Crashed Surveys

Users of Swagbucks have complained about surveys crashing in between. That is, surveys might stop working or even shut down while users are still answering them. 

Why this happens might be for a lot of reasons, such as system glitch, poor internet, and the site already collecting the required number of answered surveys the providers wanted.

The painful thing here is that you won’t get paid if this happens because you didn’t submit the survey.  

6. Swagbucks Don’t Accept Users

By now, you must discovered whether Swagbucks accepts users from your country or not. If you are able to complete your registration process, congratulations. It means that the site takes users from your area.

But then, it is not users in every country that find tasks easily. What I mean is that you may be able to open an account on Swagbucks but may not always find things to do there because the site doesn’t have much tasks for users in your country or state.

Unfortunately, this happens a lot.

Of course, these are not the only things people accuse Swagbucks of but they can give you some pictures of the problems you might face when you join the site.

But the good news here is that many people still believe the site is great. In fact, in review platforms like Trustpilot. Swagbucks has managed to gain more than 4 out of 5 stars. This can tell you how good the site is despite the complaints.

In the next section, you will find out what you should do to avoid some of these problems users witness on Swagbucks. That will help you to a large extent.

Solutions to Swagbucks Complaints

Now that we have seen what Swagbucks complaints are about, let’s quickly look at how you can avoid those problems.

• Accept a task immediately it was posted on the site. A delay can cost you the gig.
• Be sure to follow the rules stipulated in the tasks.
• Avoid cheating to gain more SB points.
• Withdraw your money immediately it reaches the minimum withdrawal amount.
• Be careful with using VPN, you might get caught and banned.
• Read Swagbucks reviews and complaints to help you avoid having issues with the site.
• If you lose your account, join other sites like Swagbucks.

Swagbucks Alternatives and Similar Programs:

• Ysense
• Prizerebel
• Instagc
• Inboxdollars

Let’s Wrap It Up

As you can see from this Swagbucks reviews Complaints, there is always a way to avoid facing problems at Swagbucks. You just need to do the right thing and you won’t have much issues. But remember, if you can’t join Swagbucks or you can’t always find good tasks to complete there, you should join its alternatives.